Joker Assistance musings

I have photos of the vehicle they provided me which was 3 years old and had water marks to the seats, split steering wheel, Exposed airbag along the edges of the steering wheel bag, i always had a fear that depressing the horn would set if off in my face. The gentleman who picked the vehicle up from me to take said they were retiring that car as of its age and condition. The other funny thing i found was the vehicle was brought all the way from Southport and i lived in Birmingham , are they trying to fleece the insurance companies who they then send the bill onto??? I will be bringing this up with the third parties insurance for definete. Another funny thing they provided the second vehicle locally, mysterious that...all things to point out to the third party insurers.